- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Essential Offsite Support with Defective Media Retention
- Product Type
- Warranty
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Labor
- Service Description
- 9x5x7 Business Day
- Provided Support
- Defective Media Retention
- Phone Support
- Remote Diagnosis
- Repair
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 5 Year
- Product Supported
- HP PCs