FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Essential Support - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Firmware Updates
- New Releases Update
- Replacement
- Web Knowledge Base Access
- Web Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiSwitch 108F-POE