With UI Care, you can extend the replacement protection period of qualifying devices to five years and enjoy exclusive benefits.
Priority RMA Services
Receive your replacement before we receive your returned item.
Free Return Shipping
Your replacement package comes with a prepaid shipping label for easy return.
Extended Coverage
Enjoy complete peace of mind with five-year replacement protection.
UI Care Extended Coverage
Request Replacement
Your ticket will be prioritized.
Your Replacement is Shipped
Receive it as soon as the next day.
Return the Original for Free
We include a prepaid shipping label with your replacement.
Standard RMA
Request Replacement
Your ticket will be added to the queue.
Return the Original
You cover the shipping cost.
Await Device Inspection
Our RMA team verifies the issues outlined in your ticket.
Your Replacement is Shipped
Once your device's issues are verified, we send your replacement.